We pack every order by hand in our shop on the Nieuwendijk in Amsterdam. This is how it gets to you.
Where we ship
We ship to the Netherlands, all EU countries and most countries outside the EU. Not sure we ship to your country? Message us. Orders outside the EU can have import duties and taxes in your country. These are not in our prices. You pay them to the carrier or customs when your parcel arrives.
Costs and delivery times
|
Destination |
Shipping |
Free from |
Delivery |
|---|---|---|---|
|
Netherlands |
€6.50 |
€75 |
1 to 3 working days |
|
Belgium and Germany |
€9.50 |
€100 |
2 to 4 working days |
|
Other EU countries |
€12.50 |
€100 |
2 to 5 working days |
|
Outside the EU |
€19.50 |
€175 |
5 to 10 working days |
|
Pick up in store, Amsterdam |
free |
always |
ready within 24 hours |
Delivery times count working days, Monday to Friday, from the day your order leaves us. Free shipping counts your order total after discounts, without shipping costs.
When your order leaves
Orders placed before 15:00 on a working day leave the same day. Orders placed later, on weekends or on public holidays leave the next working day. During sales and drops it can take one extra working day. We tell you when that happens.
Carriers and Track & Trace
We ship with PostNL, DHL or DPD. When your order leaves, you get a Track & Trace link by email. It can take up to 24 hours before the link shows your parcel moving.
Pick up in store
Choose Pick up in store at checkout. It is free. Your order is ready within 24 hours and we email you when it is. Show your order confirmation in the shop at Nieuwendijk 83. We keep your order for 7 days. If you do not collect it, we cancel the order and refund the full amount.
Check your address
Check your address before you pay. Made a mistake? Message us right away. We change it if your order has not left yet. If a parcel comes back to us because of a wrong address, we contact you and send it again for the normal shipping fee.
Late or lost parcels
Has your Track & Trace not moved for 5 working days, or did your parcel not arrive? Contact us. We check with the carrier. If your parcel is lost, we send your order again or refund it in full. You choose. Your parcel is our responsibility until it reaches you.
Damaged parcels
Is the box damaged or is something inside not right? Take a photo of the box and the item and send it to us, if you can within 48 hours of delivery. We send a replacement or refund you.
Returns
Want to return something? Read our Refund and Return Policy.
Questions
Email hello@zlabeloriginal.com or WhatsApp. We reply within 24 hours on working days.
ZLABEL Original, Nieuwendijk 83, 1012 MC Amsterdam
Last updated: 9 october 2026
Love Art. Trust Faith.